Email Wars
The purpose of email is to send communications and information to other people. If you send bulk email you must ensure that people have the option of easily unsubscribing from your list, otherwise you’re spamming them. However, that’s not what this little rant is about. It’s about something else. Email is a poor medium for conducting a dispute with someone. Here’s why: 1. It feels easier to lambaste someone in writing. You’re less likely to do so verbally in real time. That’s just how people are. So...
read moreMirroring
If you regard yourself as “people” person then your initial response to interaction is to engage, rather than ignore. And when we engage, we attempt to connect on a mental level with that person. That’s an important interpersonal skill. Some of us can do it automatically, others need to be deliberate. If you are prepared to engage you’re going to get one of two types of responses: If it’s a positive friendly one, then it’s all systems go. But if you receive a negative response, you can get caught up in the...
read moreUnderstanding Perspective
Often wondered why people get into conflict with one another? Self interest, thoughtlessness, stubbornness, the need to be right (ego)… there are many reasons. I’m often amused listening to people involved in arguments who appear to agree on the same principles but seem intent to remain at cross purposes, hell-bent on winning the argument. The “winner” is not necessarily the one who was right, but is often the one with the greatest need to be acknowledged as being right. We’ve learned that no one truly wins a war...
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